Terms and Conditions of the Spotnest.com Platform

Version: v1.2 — Last updated: 11/09/2026

Language Clause: This document is a courtesy translation of the original Polish Terms and Conditions. In the event of any discrepancy or ambiguity between the Polish and English versions, the Polish version shall prevail and shall be binding upon the parties.


1. General Provisions

These Terms and Conditions govern the rules for using the property listing platform Spotnest.com. The service is owned and operated by Piotr Rogalski, conducting an unregistered business activity (działalność nierejestrowana), with correspondence address at ul. Domaniewska 37 lok. 2.43, 02-672 Warszawa (hereinafter: the “Service Provider”).

By accessing or using Spotnest.com, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree, you must immediately cease using the Platform.

2. Eligibility and Account Requirements

To use Spotnest.com, you must:

  • Be at least 18 years of age and possess full legal capacity to enter into binding agreements under applicable law (“full legal capacity” meaning the ability to independently perform legal acts, including concluding contracts, without the need for consent from a legal guardian or curator).
  • Provide accurate, current, and complete information during registration and maintain the accuracy of your account data at all times.
  • Keep your account credentials confidential and immediately notify the Service Provider of any unauthorised use of your account.

By creating an account, you expressly confirm that you meet the age requirement set out above. The Service Provider reserves the right to verify age declarations and to immediately suspend or terminate accounts where this requirement is not met.

3. Listing Publication Rules

  • Account tiers: the number of listings a user may keep active at the same time depends on their account tier (unverified, verified, or premium).
  • Account verification: verified status is granted upon confirmation of the user's e-mail address and fulfilment of any additional conditions specified by the Service Provider (e.g. completion of a first paid transaction on the Platform).
  • Listing duration: the period during which a listing remains active depends on the package selected by the user or on the offer currently in effect on the Platform.
  • Current listing limits and durations are shown to the user when creating or extending a listing, and in the pricing information available on the Platform.
  • The Service Provider reserves the right to change listing limits, durations, and the terms of any promotional offers (including temporary free access to paid features) at any time, without affecting listings already published before such a change.

Listings must accurately describe the offered property. The Service Provider reserves the right to moderate content automatically (including via AI-assisted tools) and manually, prior to or after publication.

4. Prohibited Content (Acceptable Use Policy)

In order to maintain the highest quality and safety standards, the Service Provider strictly prohibits the publication of any unlawful content. By submitting a listing or communicating with other users, you agree that your content will not:

  • Contain hate speech: any language that is discriminatory, incites violence, or offends persons on the grounds of race, religion, sexual orientation, nationality, or disability is prohibited.
  • Contain offensive language: use of words commonly regarded as abusive or obscene in listing titles, descriptions, or private messages is forbidden.
  • Be off-topic: content must relate exclusively to the offered property. Advertising third-party services, job offers, or political content is not permitted.

5. Photo Standards

Images uploaded to Spotnest.com (stored and served via BunnyCDN) must comply with the following requirements:

  • Relevance: images must depict only the offered property (interiors, the building, floor plans, or the surrounding area).
  • No inappropriate content: uploading images of an erotic, graphic, or drug-promoting nature, or images that violate public decency standards, is strictly prohibited.
  • No embedded contact details: images must not contain telephone numbers, e-mail addresses, or other contact information superimposed as graphical elements.

6. Moderation and Sanctions

The Service Provider reserves the right to review listings for compliance with these Terms and Conditions. In the event of a breach of Sections 4 or 5, the Service Provider may:

  • Edit the listing (removing prohibited words or images).
  • Remove the listing immediately and without prior notice.
  • Permanently ban the user's account in the event of a serious or repeated violation of these Terms and Conditions.

7. Payments and Pricing

Paid services on Spotnest.com are processed exclusively through Stripe, a payment services provider operated by Stripe, Inc. (USA) / Stripe Payments Europe, Ltd. (Ireland), subject to Stripe's own terms of service and privacy policy.

  • Multi-currency support: the Platform supports transactions in multiple currencies. The final charge applied to your payment method may differ from the displayed price due to foreign exchange conversion rates and any fees applied by your card issuer or bank, over which the Service Provider has no control.
  • Payment security: the Service Provider does not store card details; all sensitive payment data is handled directly by Stripe in accordance with PCI DSS standards.
  • Age requirement: Stripe's terms of service require all users initiating a transaction to be at least 18 years of age. By proceeding with payment, you confirm that you meet this requirement.

8. Right of Withdrawal (Consumers)

Where the Service Provider qualifies as a trader and you are a consumer within the meaning of applicable EU law, you may have a right of withdrawal from a distance contract within 14 calendar days without giving any reason, subject to the exceptions provided by law.

Where you expressly request that performance of the service begin before the withdrawal period expires, and performance has commenced, you acknowledge that your right of withdrawal is extinguished upon full performance of the service, and you waive this right in advance in accordance with Article 38(1)(a) of Directive 2011/83/EU (Consumer Rights Directive).

9. Statutory Warranty and Liability

Where legally applicable, the Service Provider provides a statutory warranty for defects / conformity of the digital service with the contract, in accordance with the relevant provisions of Polish civil law and Directive (EU) 2019/770 on contracts for the supply of digital content and digital services.

The user bears full legal responsibility for all content and images published on the Platform. Spotnest.com provides technical infrastructure only and does not endorse or identify with any opinions, descriptions, or representations posted by users.

The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Platform, to the maximum extent permitted by applicable law.

10. Intellectual Property

All elements of the Platform (including its interface, source code, graphics, and trademarks) are the exclusive property of the Service Provider or its licensors and are protected by copyright law. Users retain ownership of their submitted content but grant the Service Provider a non-exclusive, royalty-free, worldwide licence to display, store, and technically process that content solely for the purpose of operating the Platform.

11. Personal Data and Privacy (GDPR)

The Service Provider processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR). Detailed information regarding the scope, purposes, legal bases of processing, and your rights (including data sharing with Google and Stripe) can be found in our Privacy Policy.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the law of the Republic of Poland. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of ordinary jurisdiction in Poland, with territorial jurisdiction determined by the registered address of the Service Provider, without prejudice to any mandatory consumer protection provisions that may apply under the law of the user's country of habitual residence.

13. Amendments

The Service Provider reserves the right to amend these Terms and Conditions at any time. Users will be informed of any material changes by e-mail or via a prominent notice on the Platform. Continued use of the Platform after the effective date of the amended Terms constitutes acceptance of the new version.

14. AI Virtual Assistant

As part of the Spotnest.com platform, we provide an automated virtual assistant based on artificial intelligence (AI), whose purpose is to facilitate navigation of the portal and to provide general information about how it works.

Responses and content generated by the AI Assistant are for informational and auxiliary purposes only. Under no circumstances do they constitute legal, financial, tax, or investment advice.

Due to the nature of AI technology, the Service Provider does not guarantee the complete accuracy or completeness of the generated responses.

The Service Provider of the Spotnest.com platform shall not be liable for any decisions (including decisions to enter into an agreement, determine the amount of key money, deposits, or the interpretation of tenants' rights) made by Users based on information obtained from the AI Assistant. Any direct transactions are concluded at the Users' sole risk.

15. Final Provisions

All complaints and enquiries concerning the operation of Spotnest.com should be addressed to: contact@spotnest.com.

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


Previous versions of Terms & Conditions

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